Delete your Olivo account
Account and personal-data deletion instructions
Request deletion of your Olivo account and its associated personal data. Requests are currently reviewed and processed manually, not erased instantly.
- When deletion is completed, you will lose account access, saved preferences and your client or professional profile.
- The review covers profile details, media, messages, reviews and other records linked to you. Shared booking history must be handled without deleting another person's records.
- Outstanding bookings and conversations will be reviewed with you before final removal. Submitting this request does not cancel a booking or sign you out.
- Any information legally required to be retained must have a stated reason, retention period and restricted access before processing is completed.
- Stored-file erasure needs separate handling; removing a media reference alone does not erase the file or revoke an older public link.
Keep your request reference. A received request is not confirmation that deletion has finished.
Confirm that this is your account
Sign in to submit a deletion request for your own account. This page is also available outside the mobile app.
Sign in to request deletionCannot sign in?
Use the contact details on our Support page to send an account-deletion request from your registered email address, with the subject “Olivo account deletion”. Do not include your password or verification codes. Ownership must be verified before any removal.
Requests are currently processed manually. We will communicate any outstanding-booking arrangements, legal retention and storage-erasure limitations before confirming completion.